GENERAL TERMS & CONDITIONS

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright
All content appearing on this Web site is the property of: Carville Models
Copyright © 2010-2012 Carville Models. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2012 Carville Models. All rights reserved.

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply suggestions, approval, affiliation, or sponsorship of that product, service, or process by Carville Models. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Carville Models or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Carville Models and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Carville Models believes that customer conduct violates applicable law or is harmful to the interests of Carville Models and its subsidiaries.

Privacy Policy
Carville Models use of personal information that you may submit to Carville Models through this Web site is governed by the Carville Models Privacy Policy.
CarvilleModels.com respects the privacy of each individual who visits our website. All information collected from any user/customer is used solely to provide the best possible service. We will not sell, share or rent any information provided to us. However, by providing us with your information, you agree to the terms and conditions explained in detailed on this web page. Please DO NOT share your account password nor forward any of your sensitive information that we might request from you.

Shipping & Delivery
At this time, Carville Models ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Carville Models ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
CarvilleModels.com is devoted to deliver not only its products but also 100% customer satisfaction, please note that all expedited orders (1-2 day air shipment delivery) must be placed over the phone. We want to guarantee the following shipment delivery times:
UPS Ground Standard: 3-7 Business Days.
UPS Second Day Air: 2 Business Days.
UPS Next Day Air: 1 Business Day.

Sales Tax
Carville Models charges sales tax for merchandise ordered on this Web site based on the applicable Florida sales tax rate and the location to which the order is being shipped.

Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Carville Models reserves the right to change its payment procedures at any time without prior notice to you.
All sales are final, only defective products are eligible to return or exchange within 30 days of invoice date. Original and complete packaging required. The customer must obtain a Return Authorization (RA) number to process the return prior to returning any merchandise. The RA will be generated accordingly to the return intention. Whether for an exchange or a refund, CarvilleModels.com reserves the right to wait for the product(s) to arrive to the return warehouse address in order to process the RA. Refunds will be process in the same way that payment was received. Credit Card refunds are subject to a processing time of 3 - 5 business days and any additional time that the credit card issuing bank requires to make those funds available for the customer.

Store Hours
Customer service is available as defined on the "Contact" page of this Web site.
Orders 24 Hours.
Support: 9 AM to 6:00 PM EST Monday to Friday
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